Water damage carpet · Portland, OR

Flooded carpet?
We pull the water and the wet pad.

A burst pipe, a leaking water heater or an overflowing tub can soak carpet and pad in minutes. We come out, extract the water, remove the soaked pad, treat the area with disinfectant and set up fans to dry it.

Call (503) 520-9717 Text a photo

We handle water-damaged carpet across the Portland metro, including Lake Oswego, West Linn, Beaverton, Hillsboro and Vancouver. The faster the water comes out, the better the chance of saving the carpet, so call as soon as you find it.

IICRC
Certified Firm
★ 5.0
290+ Google reviews
40+
Years in Portland
What we do

How we handle wet carpet

1

Extract the water

We extract the standing water out of the carpet and as much as we can from the pad.

2

Pull back the carpet and remove the wet pad

Pad soaks up water like a sponge and holds it against the subfloor. Cutting out the wet pad is the only way to dry what's underneath.

3

Treat the area

We spray a disinfectant on the exposed subfloor and the back of the carpet.

4

Set up fans to dry it

Air movers push air across the floor and under the carpet. We leave them running so the subfloor and carpet backing dry out.

Recent job · Lake Oswego

A flooded bedroom in Lake Oswego

Water spread across a bedroom and into the doorway. Here's the job from pad removal to drying.

Carpet pulled back and soaked carpet pad removed in a flooded Lake Oswego bedroom
Pad coming out

The carpet is pulled back and the soaked pad is cut out. The stains on the subfloor show how far the water spread.

Wet carpet pad removed from the subfloor in a water-damaged Lake Oswego room
Subfloor exposed

With the wet pad gone, the subfloor can be treated and dried instead of staying wet under the carpet.

Air mover drying water-damaged carpet in a Lake Oswego home
Fans set up

An air mover at the doorway pushes air across the room and under the carpet.

Carpet lifted by airflow from an air mover while drying after water damage in Lake Oswego
Drying in progress

The carpet lifts as air moves underneath it. That airflow dries the backing and the subfloor at the same time.

Watch: the room after extraction

This short video shows the same Lake Oswego room after we extracted the water, removed the pad and sprayed disinfectant, with the fans running.

Once everything is dry, we put in new pad, re-stretch the carpet so it lays flat again and give it a thorough deep clean. See carpet stretching and carpet repair in Lake Oswego.

Related services: carpet cleaning in Portland, carpet repair and pet urine treatment.

Before we get there

What to do right now

Shut off the water at the source, or at the main if you can't find it.
If water is near outlets, cords or a furnace, turn off power to that area.
Move furniture off the wet carpet if you can do it safely, or put foil or plastic under the legs to keep stains from bleeding into the carpet.
Don't use a household vacuum on standing water.
Take photos of the damage for your records and your insurance company.
Dirty water from a toilet overflow or a backup? Tell us where the water came from when you call. The pad gets replaced, and once the carpet is dry and back in place, we give it a thorough deep clean.

Water damage carpet FAQs

Usually, yes. The wet pad gets replaced, and the carpet itself can be dried, laid back down and re-stretched. Then we deep clean it.
Pad holds a lot of water and sits right against the subfloor. Left in place, it keeps everything underneath wet. Removing it lets us treat and dry the subfloor.
As fast as possible. Carpet and pad that stay wet for more than a day or two can start to smell and grow mold, so call as soon as you find the water.
We still replace the pad, since it soaks up whatever was in the water. The carpet doesn't need to be removed. Once it's dry and reinstalled, we give it a thorough deep clean.
Many homeowner policies cover sudden water damage, like a burst pipe or a failed water heater. Check with your insurance company. Photos of the damage before and during cleanup help with a claim.
Yes. We cleaned up a hallway water leak at a Hillsboro office the same day it happened. See our commercial carpet cleaning page.

Water on the floor?
Call us now.

Tell us where the water came from and how big the area is. Text photos if you can.