Portland's Most Trusted Carpet & Floor Care — 40+ Years

Repair. Stretch. Clean.
Nobody Does It Better.

Family-owned floor care for Portland and the surrounding metro. Carpet cleaning, repair, stretching, upholstery, hardwood, and tile — done right by people who care about your home.

40+
Years in business
★ 5.0
Google rating
10%
Off first-time cleaning
3yr
Stretching warranty
Free
Estimates always
Everything your floors need

One Company.
Every Floor Service.

from $0.59/sqft

Carpet Cleaning

Hot water extraction that reaches deep into carpet fibers — removing dirt, allergens, pet dander, and odors your vacuum never touches.

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from $225

Carpet Repair

Burns, tears, pet damage, fraying edges — we patch, re-seam, and restore carpet so you can't tell anything happened.

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from $0.89/sqft

Carpet Stretching

Ripples and buckles? We re-stretch carpet tight to the tack strips and back it with our 3-year warranty — the only company that does.

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from $15/lin ft

Upholstery Cleaning

Sofas, sectionals, recliners, dining chairs — deep cleaned with the same professional equipment we use on every job.

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from $0.85/sqft

Tile & Grout Cleaning

High-pressure deep cleaning and grout sealing for kitchens, bathrooms, showers, and entryways throughout your home.

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from $1.00/sqft

Hardwood Floor Cleaning

Professional hardwood cleaning that removes buildup, restores luster, and protects your floors without harsh chemicals.

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free assessment

Pet Urine Restoration

Surface cleaning won't fix deep urine damage. We treat pad, subfloor, and carpet together — the only real solution.

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call for pricing

Squeaky Floor Repair

Annoying squeaks in hardwood or subfloor fixed without tearing up your floors. Quick, clean, permanent.

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from $0.49/sqft

Eco-Friendly Cleaning

Plant-based, biodegradable solutions — safe for kids, pets, and the environment. Same powerful clean.

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custom quote

Commercial Cleaning

Offices, retail spaces, apartment complexes, and more. We keep Portland businesses looking professional.

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Why choose Carpet Surgeon

Why Portland Homeowners
Keep Coming Back

We've been doing this for over 40 years. Here's what makes us different.

01

40+ Years of Experience

We've been cleaning, repairing, and stretching carpet in Portland since before most of our competitors were in business. That experience shows in every job.

02

Family Owned & Operated

Justin and Sydney run this business themselves. When you call, you get them — not a call center. When we show up, it's us, not a subcontractor.

03

10% Off First Cleaning

New to Carpet Surgeon? Save 10% on your first carpet, tile, hardwood, or upholstery cleaning service. No codes, no fine print.

04

Free Estimates Always

No commitment, no pressure. We'll give you an honest estimate before we touch anything — and we stand behind it.

05

Satisfaction Guaranteed

If you are not happy with the results, we will come back and make it right. That's our promise on every job, every time.

Real Portland homes

Before & After

No filters. No staging. Just results.

Justin and Sydney — owners of Carpet Surgeon PDX
20+
Years of experience
Our story

Meet Justin & Sydney

Justin didn't just stumble into the floor care business — he grew up in it. With over 20 years of hands-on experience, he's seen just about every carpet, tile, and hardwood problem Portland homes can throw at him.

In October 2024, Justin and Sydney got married. In January 2025, they bought Carpet Surgeon together — building something of their own with a business that already had over 40 years of trust behind it.

When you book with Carpet Surgeon, you're not calling a franchise or a national chain. You're calling Justin and Sydney. Justin handles the field work. Sydney runs the operation. You get a real team without the franchise markup.

Licensed & Insured Family Owned 40+ Years in Business 5.0 Google Rating Portland Born & Raised

Justin & Sydney

Owners — Carpet Surgeon PDX · Est. 2025

Meet the team

This Is Klaus.
Chief of Staff.

Every great business has a secret weapon. Ours has four legs and an endless amount of enthusiasm. Klaus is our Chief of Staff — and he takes his job very seriously.

He supervises operations from home, provides critical morale support, and ensures the house is secure while Justin is out on jobs.

🏠

Holds Down the Fort

Klaus stays home and guards the house while Justin is out on jobs. Very important work.

🔍

Quality Control Inspector

He personally inspects every room after we finish. His standards are extremely high.

💬

Available on Chat

Klaus also runs our website chat. He knows pricing, scheduling, and exactly how handsome he is.

Klaus - Carpet Surgeon Chief of Staff

Official Title

Chief of Staff 🐾
Real questions, straight answers

Things People Actually
Want to Know

Not the generic stuff — the questions Portland homeowners actually ask us.

Honestly — it depends on how bad it is, and we'll tell you the truth either way. We can repair pet-damaged carpet in most cases: re-seaming torn areas, patching sections with matching carpet, and treating odors. But if the damage is widespread or the backing is destroyed, we'll tell you that replacement makes more sense financially. We'd rather give you an honest answer than take your money on a job that won't satisfy you.
This is called wicking — and it's actually a sign of how deeply soiled the carpet was. When carpet dries after cleaning, moisture pulls residual dirt from deep in the backing up through the fibers to the surface. It's frustrating to see, but it doesn't mean the cleaning failed. In most cases it resolves once the carpet fully dries. If it doesn't, call us — we'll come back and address it.
They can — but usually only if the underlying cause isn't addressed. Ripples come from improper installation, humidity fluctuation, or moving heavy furniture. We'll talk to you about what caused yours before we stretch it. And unlike every other company in Portland, we back our stretching with a 3-year warranty. If the ripples come back, we come back — free.
We recommend light foot traffic (with clean socks — no bare feet) within 30 minutes, and keeping shoes off for at least 6 hours. Full drying takes 4–8 hours depending on carpet thickness, humidity, and airflow. We'll give you specific guidance for your home on the day of the job — and turning on fans or AC significantly speeds up drying.
Yes — and we'd rather tell you upfront than overpromise. Bleach, certain dyes, rust, and permanent ink are typically unremovable stains. Some pet urine odors that have soaked through to the subfloor require more than cleaning alone. We'll assess every stain honestly before we start and tell you what to expect. If we can't get it out, we'll tell you — and if repair or patching makes more sense, we can do that too.
We move standard furniture (sofas, chairs, coffee tables) as part of the job. Heavy items like beds, dressers, entertainment centers, and pianos need to be moved beforehand — we're not able to safely move those without risking damage to your floors or the furniture. We'll always tell you what to prep before we arrive so there are no surprises on the day.
"Steam cleaning" is mostly a marketing term — true steam doesn't penetrate carpet effectively and can damage fibers. What we use is hot water extraction: pressurized hot water is injected deep into the carpet pile, then immediately extracted along with the dirt, debris, and cleaning solution. It's the method recommended by every major carpet manufacturer and the most effective way to deep clean carpet.
Fair question. Here's the honest answer: we're not a franchise, not a bait-and-switch operation, and not sending some guy who did a weekend training course. Justin has 20+ years of real experience, grew up in this industry, and now runs this business with his wife Sydney behind the scenes. We're small enough to actually care about every job and experienced enough to handle anything. We back our stretching with a 3-year warranty that no one else offers. And we'll tell you the truth even when it's not what you want to hear. That's why people call us back.

Ready to See the
Carpet Surgeon Difference?

Book online in seconds, get a free estimate, or call us directly. Free estimates always. First-time customers save 10%.